In all cases where
we have a check returned for Non Sufficient Funds we will assess a
Initial Terms: Prepayment
by check or credit card. Minimum order: $150 net. Clients ("signer")
agree to pay all charges signed for on payment by credit card
authorization form. By signing our authorization form, signer
agrees that they are the authorized cardholder and responsible for all
charges. All artwork, proofs, or order revision costs additional.
Net 30 Terms
If you are issued credit and you are late
paying your invoice, a 1.5% finance charge or the maximum permitted by
law may be assessed against all accounts with past due balances. You
agree to pay all the company's reasonable attorney's fees and all
collection agency fees incurred in the collection of any amount owed
there under and not paid when due.
Customer agrees that it will not hold A
Better Idea! accountable for delays in delivery occasioned by acts of
God or other circumstances over which we have no direct control such as
equipment failure or delivery carrier delays. Factory shipment or
delivery dates are the best estimates of our suppliers, and in no case
shall A Better Idea! be liable for any consequential or special damages
arising from any delay in delivery. Our on-time percentage is over
A Better Idea! warrants that all goods
sold are free of any security interest and will make available to you
all transferable warranties made to A Better Idea! by the manufacturer
of the goods. A Better Idea! makes no other express or implied
warranties, and specifically makes no implied warranties of
merchantability or fitness for purpose.
Transfer of Ownership of
All goods become your property at the
time they are accepted by the carrier. All goods are custom imprinted
products with the customer customization and are not returnable.
Your submittal of an online order and/or
your signature on our Order Acknowledgement is a conditional acceptance
by A Better Idea! of your offer to purchase our goods and your
acceptance of our terms and conditions. It may contain terms that differ
from or add to those contained in your purchase order, should you have
one, and to the extent that this is the case, A Better Idea! hereby
expressly conditions its acceptance of your offer on A Better Idea!'
assent to the additional or different terms. Your receipt and retention
of the goods covered by this invoice shall constitute acceptance of any
such additional or different terms. You and A Better Idea! agree that
any contract hereby entered into has been made and is to be construed to
Rhode Island Law.
A Better Idea! is required by law to
collect all applicable sales taxes for the state, counties and cities of
Rhode Island. Companies, individuals and organizations who are exempt
from sales tax should provide us with their resale certificate by fax to
Cancellations and Alterations to
Once an Order Payment Form is approved,
we cannot guarantee our ability to make changes or cancellations to an
order. A Better Idea! will make every effort to comply with your
cancellation request. If you have already signed your Acknowledgment or
Order Charge or Payment Form, there will be a minimum charge of $150.00.
(NOTE: Rush Orders cannot be cancelled once order form is received.) The
charge may be greater depending on how much work was completed by the
factory up to the time of cancellation. If artwork was received, all
artwork preparation, screens, proofing and art time may be charged. All
costs incurred by A Better Idea! will be the responsibility of the
customer. Since we are producing custom printed material per your
authorization, once artwork has been approved, you order cannot
be cancelled and must be paid for in full. By signing our payment
authorization form you agree to these terms for your order.
Claims, Adjustments and Returns
If there is a question about your order
please contact customer service at 1-401-841-5646 within 48 hours of
receipt. Please have your order number available. WE DO NOT ACCEPT
UNAUTHORIZED RETURNS. Any returns must be approved by our customer
service department. If any problem arises, please call customer service
immediately. If necessary we will issue an RMA number (return material
authorization) and provide you with a special shipping address. NO
RETURNS WILL BE ACCEPTED WITHOUT A VALID RMA#.
There are no refunds once your order
is printed. If you have approved the artwork for your custom order,
your order is in production and cannot be cancelled. You are responsible
for the charges you have authorized. Any refunds are at the sole
discretion of A Better Idea. Phone, faxed, or emailed cancellations are
not applicable. All sales are final.
Rush orders may incur rush charges if
needed. You will be advised of charges before placing order. Once
authorization form is received, your order cannot be cancelled unless
approved by a manager. If cancellation of your rush order is approved,
the minimum cancellation fee of $150.00 will apply for research, time,
artwork and screens. If there is a question about your order please
contact customer service at 1-401-841-5646 within one hour of rush order
placement. Please Note: Rush orders stop all other orders from
production and require time and costs to be approved. Please be sure you
would like to proceed before signing authorization form. All orders are
final and cannot be cancelled.
otherwise specified, each job requires that we prepare art, create
film and a screen or print pad for each color and location of the
imprint, plus the adjustment of various machine settings. A setup is
the same whether the order is for 20 pieces or 20,000 pieces. The
fee is applied per additional color, per additional imprint location
if your imprint art includes a logo or trademark unless itís an
specified, item pricing includes the cost of a single-color imprint
in one location. If your order is for more than one color, more than
one imprint location or requires a non-standard imprint method; a
running charge is applied per additional color, per additional
imprint location, per piece.
Overages and Shortages
We try to produce your custom printed
order in the exact quantity ordered, but this is not always possible due
to quality control efforts and fast running machines. Industry standards
are +/- 10% over or under ordered quantity. We will discard unacceptable
pieces and ship all acceptable pieces. We reserve the right to ship and
subsequently bill or credit, your charge card or account, for up to 10%
over or under the desired quantity.
We reserve the right to change prices on
the site at anytime. While we make best efforts to keep our site up to
date, from time to time actual market conditions may change the price of
a product. Pricing on our site is may change monthly depending on
in-house availability. We will confirm pricing differences to you before
acceptance of order.
1151 Aquidneck Ave, Suite
Middletown, RI 02842